Pfizer: Driving Learning Excellence with SocialTalent

Challenge:

Pfizer sought a scalable and effective learning solution to enhance the skills and capabilities of its talent acquisition teams. The organization needed a platform that could provide continuous learning, adapt to industry changes, and deliver measurable impact.

Approach:

By leveraging SocialTalent’s platform, Pfizer implemented a structured learning journey focused on key areas such as leadership engagement, relevant and up-to-date learning paths, and ongoing content refreshes. This approach ensured that employees remained engaged and acquired the necessary skills to excel in their roles.

"I have received such positive feedback from across the team on the SocialTalent platform and content. The team has found the content engaging, easy to digest, and extremely relevant to the challenges they are facing as talent acquisition professionals. They also are so appreciative that we are committing resources to their ongoing growth and development. It has been a win/win for our ability to improve the skills of our team and the ability to deliver a better experience for our candidates. This has been one of my greatest team successes as a leader of Talent Acquisition at Pfizer" Wendy Mayer Vice President, Global Candidate Experience, Pfizer

Business Impact:

SocialTalent has become an integral part of Pfizer’s talent strategy, leading to increased engagement and knowledge retention. Since implementing the platform:

• 100% training completion for talent advisors and recruiting operations.
• 75% training completion for hiring managers.
• Improved alignment in recruitment strategies across teams.
• Increased confidence and engagement in the hiring process.

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