DEI
How is Your RPO Assignment Measured
Having clearly defined expectations of your work is essential to making sure you're doing a good job. This mission will help you understand your Statement of Work, Service Level Agreements and the key metrics to consider. You will learn a balanced scorecard framework to help you track the inputs you need to succeed in your role.
Skills
Use Case
Presenters Presented By
Holly Fawcett
SocialTalent Expert
Holly’s extensive experience working with global TA leaders has shaped how the world’s leading enterprises achieve hiring maturity. Her experience in this space is unparalleled, making her one of the most sought-after advisors on talent maturity and transformation in the world.
Learning Outcomes
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By the end of the Mission you will be able to:
How to understand your Statement of Work (SOW) and Service Level Agreements (SLAs).
The key performance indicators that are used to measure success in an RPO.
How to ensure the quality of your deliverables and a great customer service.
A balanced scorecard framework to help you succeed in your role.
Courses in this Mission
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Ready to Start?
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I want this Learning Path for my team
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