Empathy-Based Remote Onboarding: An IBM Case Study

Anjana Sreedevi, Onboarding Design and Delivery Global Leader at IBM, shares how IBM shifted into a remote onboarding process during the COVID-19 pandemic. Rather than virtualizing their existing onboarding process, they redesigned the experience by driving a people-centric approach and prioritizing personalization.
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Anjana Sreedevi
Anjana Sreedevi
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